Terms of service

Terms of Service for PrettyZone.

Welcome to PrettyZone. Please read these Terms of Service carefully before using our website or making any purchases. Your use of our store constitutes your agreement to comply with these terms and conditions.

1. Purchases and Payments

  • You must be legally eligible to make purchases (18 years or older).

  • Displayed prices include tax (where applicable) unless otherwise stated.

  • We reserve the right to modify prices or products without prior notice.

  • Available payment methods: Credit/Debit Cards, Bank Transfer, Cash on Delivery (where available).

  • Please verify all payment and shipping details before confirming your order.

2. Shipping and Delivery Policy

  • We aim to process and deliver orders within 24 to 48 business hours.

  • We are not responsible for delays beyond our control (natural disasters, strikes, customs issues, etc.).

  • Please review your shipping address before confirmation. We are not responsible for errors caused by incorrect information.

3. Exchange Policy

  • We accept exchanges only within two days (48 hours) of receiving the product, provided it is in its original condition (unused, with original packaging and tags).

  • Proof of purchase (invoice) is required to process exchange requests.

  • Personal care items (such as opened cosmetics) cannot be exchanged for health reasons.

  • No returns or refunds are accepted - only exchanges for another product of equal value.

4. Warranty and Quality Assurance

  • We guarantee that products are authentic and high-quality (unless marked as resale or used items).

  • For manufacturing defects, please contact us within 24 hours of receipt to arrange an exchange.

5. Intellectual Property Rights

  • All website content (images, text, logos, designs) is protected by copyright and intellectual property laws belonging to PrettyZone.

  • Copying or reusing content without our written permission is prohibited.

6. Disclaimer

  • We are not liable for any indirect damages resulting from product use (allergies, misuse, etc.).

  • We recommend reading product descriptions and ingredients before purchasing.

7. Modifications to Terms

  • We reserve the right to modify these terms at any time. Customers will be notified of updates via our website.

8. Contact and Dispute Resolution

  • For inquiries or complaints, please contact us via:

  • Any disputes will be resolved through amicable negotiation.

Effective Date: January 1, 2025
Thank you for choosing PrettyZone! 🛍️💖